betjili bd Privacy Policy
This policy clearly explains the standards betjili bd follows when storing and using your personal information when you open an account or use our services.
This Privacy Policy ("Policy") describes how personal information of users ("you" or "user") of the betjili bd website and related services ("Platform") is collected, processed, stored, and protected. Continuing to use the Platform means you have accepted the terms of this Policy. betjili bd has drafted this Policy in line with our Terms and Conditions.
Scope of Data Collection
We collect certain personal information when you register on the betjili bd Platform or use our services. This information comes from two main sources — what the user provides directly, and what is recorded automatically while using the Platform.
1.1 Information You Provide
- Full name, date of birth, and national ID or passport details (for identity verification)
- Mobile number and email address
- bKash, Nagad, Rocket, or Upay account number (for processing deposits and withdrawals)
- Account username and password (stored in hashed form)
- Messages and attachments sent via support chat or email
1.2 Automatically Collected Information
- Device type, operating system version, and browser identity
- IP address and connection duration
- Session activity — which pages were visited and how long you stayed
- Information obtained from cookies and similar tracking technologies
- Betting and transaction history
betjili bd never stores your full bank card number or online banking password. Payments are always processed through secure third-party gateways.
Purpose of Data Use
Collected information is used only for specific and legitimate purposes. betjili bd does not use any data for unrelated purposes.
2.1 Service Operation and Security
Your identity-related information is used to verify your account, ensure login security, and prevent unauthorized access. This information may also be needed to investigate suspected multiple account creation or fraud.
2.2 Financial Transaction Processing
Payment account information is essential to complete deposits and withdrawals. For transactions via bKash, Nagad, or Rocket, only the minimum necessary information is used.
2.3 Responsible Gaming Monitoring
Betting behavior is monitored to identify unusual or harmful patterns. As part of our Responsible Gaming program, support is provided to affected users when needed.
2.4 Communication and Support
Contact information is used to respond to your queries via live chat or email and to send necessary notifications. Records of previous conversations are kept to ensure quick resolution of any issues.
2.5 Platform Improvement
User experience is analyzed to fix Platform issues and add new features. This analysis prioritizes aggregated and anonymous data over personally identifiable information.
Data Storage and Security
betjili bd keeps your information secure using the highest standard technical measures. Our main security practices are outlined below.
3.1 Encryption
SSL (Secure Sockets Layer) technology is used for all data transfers. User passwords are never stored directly — only a one-way hash is kept, from which the original password cannot be recovered.
3.2 Access Control
Only authorized staff can access personal data. Every access is logged and regularly audited. Staff are required to sign confidentiality agreements.
3.3 Data Retention Period
Relevant data is retained for as long as the account is active. Even after account closure, financial records and transaction history may be kept for the applicable period — in compliance with relevant regulations.
Our servers operate in secure data centers and are subject to regular security testing. However, 100% security on the internet cannot be guaranteed — so you are also responsible for keeping your password secure.
Sharing Data with Third Parties
betjili bd does not sell your personal data. However, limited information must be shared with certain trusted third parties to provide our services.
4.1 Payment Service Providers
Necessary information is shared with payment gateway operators including bKash, Nagad, Rocket, and Upay to complete transactions. This information is used only for the relevant transaction.
4.2 Technology Service Providers
Some technical data may be shared with partners providing hosting, cloud services, or analytics technology. In such cases, they are contractually bound to comply with betjili bd's privacy standards.
4.3 Legal Obligations
If there is a court order or a lawful request from a law enforcement authority, information may be disclosed in compliance with applicable law. In such cases, we will endeavor to notify the user in advance where possible.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the betjili bd Platform — to improve service quality and remember user preferences.
5.1 Types of Cookies
- Essential Cookies: To maintain login sessions and security — the Platform cannot function properly without these.
- Functional Cookies: To remember your language preference or theme settings.
- Analytics Cookies: To understand Platform usage patterns — collecting aggregated and anonymous data.
5.2 Cookie Control
You can choose to accept or reject cookies from your browser settings. However, disabling essential cookies may prevent you from using certain features of the Platform.
User Rights
You have several important rights over your personal data. betjili bd respects these rights.
6.1 Right to Access
If you want to know what information we hold about you, please contact our support team. Once verification is complete, the information will be provided within a reasonable time.
6.2 Right to Correction
If any information stored in your account appears to be incorrect or incomplete, you can request a correction. Additional documents may be required to correct identity verification-related information.
6.3 Right to Deletion
In certain circumstances, you can request the deletion of your personal data. However, some information related to legal obligations or financial records must be retained for the applicable period.
6.4 Right to Object to Processing
You have the option to object to marketing communications or certain types of data processing. Use our 24/7 live chat or email support to submit any objection.
Protection of Minors
All services on betjili bd are exclusively for persons aged 21 or above. We never knowingly collect or process information from anyone under the age of 21.
Age verification is in place at the time of registration. If an account holder is later found to be a minor, that account will be closed and the related data will be securely deleted.
For more details on responsible gaming, please visit our Responsible Gaming page.
Policy Changes and Contact
betjili bd reserves the right to amend this Privacy Policy when necessary. For significant changes, users will be informed via the email registered to the account or through a notice on the Platform.
8.1 Effect of Changes
Continuing to use the Platform after a policy update will be considered acceptance of the new policy. If you object to any change, you may request to close your account.
8.2 How to Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us via our 24/7 live chat or by email:
You can also visit our FAQ page for answers to general questions about the site.